Make sure you phone has either wi fi or a cellular connection to view the camera in the yi home app.
My security cameras are offline.
Reset the camera and pair again using your mobile.
You can reset your home router and or.
Either the power was lost or the wifi signal has failed.
When the power goes out expect internet access to go out as well.
I have checked internet and power on base arlo is the world s first 100 percent wireless high definition smart home security camera.
How to troubleshoot camera is offline.
Move your camera closer to your router.
However if your camera goes offline very often you can try the following troubleshooting techniques.
Read the following to troubleshoot an offline arlo security camera.
If this does not happen you can try the following.
Check to see if the status light is on and the color indicated is solid blue on the camera.
If the offline camera displays as online when plugged into the functioning port and the previously online camera goes offline this indicates an.
We discovered that just like in a mission impossible movie it s easy for an attacker with a laptop to disable your security cameras from.
You will have to move the cameras closer or buy a range extender if your pc cannot connect to the cameras.
If the offline camera is connected directly to the back of your nvr check the port connections.
Your security camera network however need not go down with the power.
Potential security threat and therein lies the problem.
You need to consider a lot of factors when troubleshooting the arlo camera offline issue.
Do be careful to note the range of the router s wifi signal though.
To check port connections switch the ports of an offline camera with a camera displaying as online.
If the blue light is blinking please check your wi fi network.
The camera may have expired batteries or it s simply far away from the base station or your internet signal is unstable.
Even if your camera is not too far from your router there may be different materials walls floors metal concrete plaster that can block the wifi signal.
If the camera is still offline there may be a problem with your home network.
No matter how often your arlo camera goes offline going through a few troubleshooting steps will help you fix the issue.
I am getting a message to say my cameras are offline and it seems like my base station is offline.